We can help improve the performance of your website or app by uncovering the obstacles that are holding your customers back.
Get your auditStudies show that companies that invest in UX see a lower cost of customer acquisition, lower support cost, increased customer retention and increased market share.
The obstacles your customers encounter can be minor, but they can also be so significant that they can reduce the conversion rate by tens of percent. You could be losing a significant amount of sales just because customers are having trouble using your product.
1 Keeping category navigation in the shopping cart can cause confusion and distract customers from completing the process.
2 We recommend adding a stepper indicating where the customers is now and what steps await them.
3 The buttons do not determine which action is more important. The customer's attention should be focused on the main action.
42 The sidebar with top products in this step distracts customers from the main action.
A UX audit (or UX review ) is a process in which we analyze your product to uncover issues that prevent customers from having a smooth experience on your website. The audit is always performed by a user/customer experience expert which is usually a UX designer or a researcher with many years of experience designing solutions similar to yours. We are a team of independent professionals who have come together under the Reviseboard brand.
You can come to many agencies specialising in user and customer experience to request a similar service. For most of them, this service is one of many. We specialize only in this activity and try to do the best we can.
You will receive an audit of your app or website within 10 days of completing the questionnaire.
The package price is fixed and final. No hidden fees or unpleasant surprises.
Don't you like unnecessary meetings? Neither do we. That's why we're doing without them thanks to our refined process.
We are a team of independent UX and CX professionals with many years of experience.
Your order will be placed in no time. Just select your package, pay and fill in our questionnaire.
Within 15 days of delivery, you may have any number of additional questions about the delivered audit via comments.
As a small business owner, I was hesitant to invest in a UX audit, but it was the best decision I could have made. The report helped me identify areas where my website was causing confusion for customers, and the fix was relatively simple. The improvements led to a 25% increase in the number of leads generated through the site.
Charlotte Lee, USA
You choose the package that suits your needs and pay the one-off fee securely by credit card. We will then email you our form to complete to help us understand your goals, needs and provide resources for the audit. If we miss something, we will contact you for clarification.
We will analyze the information provided and create an audit scenario. Then, a UX and CX expert will conduct a detailed review of your product to uncover issues that are preventing your customers from completing their processes smoothly.
You will receive your UX audit result within 10 days after you have completed the questionnaire and clarified any information. We will send you a comprehensive document with the problem areas identified and recommendations on how to fix them. Each item is prioritized so you can start implementing what will bring you the highest ROI.
One-time fixed price. No hidden fees.
Ideal for smaller sites and applications, or for larger ones where analysis of a single user path is sufficient
Ideal for larger sites and applications with several key user paths
Ideal for demanding customers who want a detailed evaluation of an entire website or application
Thanks to the optimization of the purchase process according to your audit, the conversion rate increased by more than 12%.
Michael Turner, UK
Our service is for anyone who wants to create a seamless user experience for their website, web app, mobile app, prototype or even just screenshots. Whether you're a startup, small business or large enterprise, our service can help you improve your digital product and attract and retain more customers. From landing pages and microsites to complex web applications, we can take care of you.
Based on the package you choose, you'll get feedback on your app or website from a user/customer experience expert (UX & CX). The feedback will be based on a questionnaire that you fill out, so it will be targeted to your exact goals and needs. The output will be a clear PDF document capturing the problems in your product and recommendations for solving them.
Mistakes on your website can be minor, but they can also be so major that they can reduce your conversion rate by many percentages. In this case, the ROI is very high. According to Forrester's research, even every dollar invested in UX brings $100 in return. That's an ROI of 9,900%. Of course, in practice we cannot expect similar numbers. However, improving user experience will not only make your customers happy, but more importantly, the long-term success of the business.
First, we will analyse the information you provide. This includes customer, market and competitor mapping. We then create an audit scenario and follow it. Our goal is to put ourselves in the customer's shoes and uncover the obstacles they face. For the audit itself, we use, among other techniques and tools, 2 methodologies in particular: heuristic evaluation and cognitive walkthrough.
Some companies offer auditing for specific screens. However, we have not found this to be successful in practice. With our customers, we have achieved significantly better results if we focus on specific user flows or journeys. This is because your customer also has a specific goal (user journey) on your website or app - for example, to purchase goods. Therefore, you need to consider the entire journey in a broader context.
You can easily ask any number of follow-up questions for each audit up to 15 days after delivery. Questions can be asked in the form of comments directly on the submitted PDF document. Instructions can be found directly in the supplied audit document.
The review is all about an independent view. Your designers will undoubtedly do a great job, but there is no substitute for an unbiased outside perspective. In particular, it's not appropriate when the same team that designed the product is doing the review.
Reviseboard was formed as a collaborative effort of several independent designers and researchers in the UX and CX fields. We are not a typical agency, but a group of professionals who are trying to use their knowledge to improve digital products.
We strive to offer services of the highest quality. If the service still did not meet your expectations, please email us at team@reviseboard.com and we will try to resolve the situation to your satisfaction.
Still have questions? Contact us
